Frequently Asked Questions

Pricing typically includes instructor-led lessons, downloadable templates, critique sessions, and lifetime access to updates for that course cohort. If physical materials are required, the course page will clearly state whether a kit is optional or included.

Most programs are designed as structured self-paced lessons with optional live Q&A sessions. You can watch the lessons on your schedule, then join live critiques if your cohort offers them.

Yes. After you complete the required lessons and submit the final arrangement for review (when applicable), you’ll receive a digital certificate you can download and share. Some advanced tracks also include a verification link for employers.

We aim to provide captions, clear audio, and downloadable notes. If you need accommodations, contact support with your request and the course name. We’ll respond with a concrete plan and timeline.

Refund eligibility depends on the course format and start date. If you accidentally enrolled in the wrong course, contact support promptly. We’ll review your request and confirm the next steps within 1–2 business days.

A sharp pair of floral snips, a bucket or clean vase, floral tape, and a small selection of stems are enough to start practicing. For advanced modules, we recommend a turntable, ribbon shears, and a pinning kit—details are provided per lesson.

Our typical response time is within 1–2 business days. Include your course name, the email used at checkout, and screenshots (if relevant) to speed things up.

Yes. Each question supports deep-linking via the URL hash. Click “Copy link” on any question to copy a shareable URL that will open and highlight that entry.